We are anxious to take care of our clients' concerns, desires and requirements in the field of asset management and investment consulting in the best possible way. However, if our clients or business partners should have any reason for a complaint, we would like to address the problem immediately.
Our clients may contact us with any complaint, concern, proposal or desire in relation to the services we provide, but also with any criticism or requests regarding our company or our employees. Please feel free to contact our management or staff in writing by email to or on the occasion of a personal visit or a phone call at any time and without follow-up costs.
In addition, our clients may direct the complaint to the extrajudicial Liechtenstein Conciliation Board, Dr. Peter Wolff, Lawyer, Landstrasse 60, 9490 Vaduz, Liechtenstein, Tel. +423 220 20 00, Fax +423 220 20 01, E-Mail:
It is however recommended to first wait for the written reply of Principal.
Our clients of Principal Zurich may also direct the complaint to the Ombudsman. The contact details are as follows: OFS Ombud Finance Suisse, Rue du Conseil Général 10, 1205 Geneva, +41 22 808 04 51